Privacy Policy
Last updated: [Date]
This Privacy Policy describes how [Company legal name] ("we", "us", "our") collects, uses, and shares information when you visit uaesss.com or place an order with us.
1. Information we collect
We collect:
- Account and order data — name, email, phone, billing and shipping addresses, order history.
- Payment data — handled by our payment providers (Network International N-Genius, Tabby, Tamara). We do not store card numbers on our servers.
- Browsing data — IP address, device type, pages viewed, referring URL, language preference. Collected via Google Analytics 4 and Cloudflare.
- Communications — messages you send through contact forms, chat, or WhatsApp.
2. How we use your information
- Process and deliver orders, refunds, and returns.
- Send order confirmations, shipping updates, and customer service replies.
- Improve the site, products, and customer experience.
- With your consent, send marketing and promotional messages. You may opt out at any time.
3. Sharing with third parties
We share information only with parties needed to fulfil your order or operate the store: payment processors, shipping carriers (Aramex), email service provider (Brevo), analytics (Google), and hosting/CDN (Rocket.net, Cloudflare). Each operates under its own privacy terms.
4. Cookies
We use cookies for session management, cart preservation, language and currency selection, analytics, and (with your consent) marketing. You can adjust cookie preferences via the banner on your first visit and in your browser settings.
5. Data retention
We retain order records for the period required by UAE Federal Tax Authority regulations (currently 5 years) and customer account data until you request deletion.
6. Your rights
You can request access to, correction of, or deletion of your personal data by emailing [privacy@uaesss.com]. We respond within 30 days.
7. Children
This site is not directed at children under 13. We do not knowingly collect data from children.
8. International transfers
Data may be processed outside the UAE by our service providers. We require those providers to use appropriate safeguards.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above will reflect the most recent change. Material changes will be announced on the homepage.
10. Contact
[Company legal name] [Address] Email: [privacy@uaesss.com] WhatsApp: [+971 …]